Member Onboarding and Compliance for Pubs, Clubs and Gaming Venues

Onboard members seamlessly, automate ongoing checks and respond to risk in
real-time

Establish trust from day one with automated identity verification and PEP and sanctions screening, maintain it through scheduled checks, and trigger additional due diligence in real time when risk appears.

Man using a gaming machine, representing member onboarding, ongoing compliance checks and real-time risk management.
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Trust doesn’t stop at onboarding

Verifying a member when they join is only the beginning. Their circumstances, behaviour and risk can change throughout the relationship.

For pubs, clubs and gaming venues, significant transactions, unusual behaviour or suspicious activity can create moments when additional checks are needed, for members and other patrons.

OnBoard brings digital member onboarding, identity verification, automated screening, risk and ongoing due diligence together, helping you establish trust, maintain it and act when risk changes.

Trusted member surrounded by digital onboarding, identity verification, screening, approvals, risk and ongoing compliance checks.

The trusted member lifecycle

One connected compliance record.
From onboarding to ongoing trust.

Establish trust when the relationship begins, maintain it through automated scheduled checks and respond in real time when a defined risk event occurs.

From automated onboarding to real-time risk checks, outcomes and actions are captured in the compliance record for oversight, audit and investigation.

Trusted member lifecycle connecting onboarding, ongoing compliance, risk-triggered checks, real-time due diligence and outcomes.

Real-time checks for members and other patrons

Defined risk events can trigger automated identity, PEP and sanctions checks for members, visitors, guests and other patrons, with frontline staff receiving a clear outcome while the person is still at the venue.

Automate onboarding, ongoing checks and real-time response

Digital member application with identity verification, PEP and sanctions screening, risk assessment and approval.

Onboard with confidence

Create a seamless digital onboarding experience that automates member applications, identity verification, PEP and sanctions screening, risk assessment and approvals.

Automated scheduled compliance checks keeping member screening and risk information current throughout the relationship.

Maintain trust over time

Automate scheduled ongoing checks based on your policies and risk profiles, helping keep compliance information current.

Real-time identity, PEP and sanctions checks triggered when a member or patron reaches a defined risk threshold.

Act when risk appears

When a member or other patron reaches a defined payout or risk threshold, or suspicious activity is identified, automatically trigger the appropriate identity, PEP and sanctions checks.

Make complex compliance simpler for your teams

Automated compliance rules applying consistent screening and decision processes across venues, shifts and member interactions.

Consistent outcomes

Automated rules and workflows help teams apply the same process across venues, shifts and interactions.

Automated member screening and routine compliance checks reducing manual work and escalating exceptions for review.

Less manual work

Automate routine checks and screening so staff only step in when an exception or additional review is required.

Central compliance record bringing member checks, risk information, decisions and actions together for oversight and audit.

Centralized oversight

Keep checks, risk information, outcomes and actions in one compliance record to support oversight, audit and suspicious matter review.

Real-time compliance results giving frontline staff clear next steps to proceed, refer or request additional information.

Real-time outcomes

As checks are completed, frontline staff receive a clear outcome and next step: proceed, refer or request further information.

Simple for frontline teams. Automated and controlled by compliance.

Give frontline teams a clear process to follow while OnBoard runs configured checks and risk rules in real time, with workflows and approvals remaining centrally configured and controlled.

Staff receive a clear outcome without needing to interpret complex compliance requirements. When additional review is needed, the matter can be routed to the appropriate team while maintaining the compliance record and decision history.

Frontline staff receiving a clear member verification outcome while automated compliance checks and risk rules run in real time.
OnBoard connecting member management, business systems and venue systems with onboarding and compliance in one existing ecosystem.

Keep onboarding and compliance connected with your existing systems

OnBoard can be integrated with your existing member management system and other core gaming and compliance systems, helping onboarding, real-time checks and ongoing compliance fit into the way you already operate.

Your Trusted Partner in Security & Compliance

MVSI prioritizes customer security as the cornerstone of its mission, safeguarding sensitive data
with unwavering dedication and cutting-edge technology.

From verification to trusted relationships

Know who you are dealing with.
Understand the risk.
Act with confidence.

Bring automated onboarding, identity verification, ongoing checks and real-time risk decisions together with OnBoard.

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