Merchant Onboarding and Compliance for Payments

Automate merchant onboarding, KYB and AML in one workflow

Approve merchants faster, enforce consistent controls, and maintain full visibility over onboarding decisions across your portfolio.

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Trusted by leading businesses around the globe

When we say end-to-end, we mean it

Stop using multiple tools for your onboarding.
OnBoard is every department's new best friend.

End-to-end business banking onboarding workflow connecting product management, offer generation, KYC, KYB, AML, risk and underwriting, reseller management, OCDD and friction point management

We service payments companies of all shapes and sizes

    Elevate your customer experience

    • Supercharge your team’s efficiency with a proprietary onboarding automation engine.
    • Offer a consistent brand experience with customizable white labelled onboarding.
    • Eliminate time wasted on manual customer communication with integrated comms triggers.
    Customer using a digital onboarding experience with customizable branding and a 92% customer satisfaction score
    Merchant onboarding journey showing customer conversions, drop-offs and an automated reminder when action is needed.

    More conversions, less drop offs

    • Monitor and manage customer progress with cross-department visibility.
    • Personalize triggers to alert you when action is needed.
    • Minimize your attrition rate and time to revenue with integrated digital signing.

    Scale your customer base with a smaller investment

    • Manage more accounts easily with end-to-end visibility and comms in one platform.
    • Faster time to revenue with automated customer communication management and handling of complex entity types.
    • Minimize cost of onboarding with competitive pay-per-case pricing structure.
    Merchant onboarding dashboard showing application status, risk classes, complex entity types and approval decisions.
    Verifications

    Let us look after your verifications
    so you don’t have to

    MVSI has a multilingual team of KYB, KYC, and AML experts across the US, EMEA, and Asia-Pacific who can assist with program setup, program reviews, audit support, and more.

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    World-class software available world-wide

    OnBoard is available in 120+ countries and 13+ languages.

    Glowing wireframe world map with the word 'application' shown in multiple languages across various continents, branded with OnBoard by MVS1 logo.
    MVSI ISO 27001:2022 certified

    Your Trusted Partner in Security & Compliance

    MVSI prioritizes customer security as the cornerstone of its mission, safeguarding sensitive data
    with unwavering dedication and cutting-edge technology.

    Testimonials

    Don’t take our word for it

    MVSI facilitates diverse financial services companies worldwide, catering to their unique needs and providing tailored solutions that offer exceptional value across various sizes and sectors. From multinational corporations to boutique firms, each entity discovers distinct advantages within MVSI's software, reflecting its adaptability and robust functionality.

      “OnBoard and MVSI has made an enormous difference to our business. Our onboarding process has never been as efficient, and we onboard clients 5-7 times faster than we have prior to using MVSI. Having the verifications team at MVSI assist our customers in AML compliance makes it painless for customers, and ensures we meet the requirements of KYC law for every account.”

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      Dylan Winik
      Deputy Group Head of Compliance

      “Venue Smart have been using OnBoard for KYC, AML, and credit checks for several years. ​Venue Smart is a franchise network and MVSI help to ensure a great deal of consistency across the onboarding of our merchants. Each application is seen to promptly and should there be any further clarification our team requires MVSI provide a detailed response."​

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      Frank Vorster
      CEO
Venue Smart

      Start streamlining your customer lifecycle today