Careers

At MVSI, we're building technology that helps businesses navigate complex compliance requirements with confidence. As our Scrum Master, you will be the sole agile practitioner within the business, responsible for facilitating and championing agile ways of working across multiple teams and key stakeholders.

Working at the intersection of compliance, technology and emerging AI-driven capabilities, you will support our teams deliver high-quality outcomes whilst fostering a culture of continuous improvement, accountability and collaboration.

This is a hands-on role requiring someone who can balance agile ceremony facilitation with pragmatic delivery support in a fast-paced, scale-up environment.

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Role Responsibilities

• Lead core scrum ceremonies including daily stand-ups, sprint planning/reviews, backlog optimisation and retrospectives.
• Support prioritization and delivery planning by coordinating competing priorities, managing dependencies and driving the timely completion of tickets.
• Facilitate continuous improvement initiatives and drive actionable outcomes from retrospectives.
• Remove obstructions and proactively identify risks to optimize team performance and delivery outcomes.
• Act as a liaison for our Technology and Client Services teams facilitating communication and alignment.

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Who we’re looking for?

• Minimum 3 years’ experience as a Scrum Master, Agile Coach or Delivery Lead (Essential)
• Proven hands-on experience working in Scrum and Kanban environments.
• Confident facilitating workshops and managing diverse stakeholders.
• Proven ability to influence without direct authority.
• Highly organised with exceptional attention to detail.
• Collaborative mindset with a passion for helping teams succeed.

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What’s in it for you?

🌟 Career You Can Count On

Step into a high-demand industry and grab the opportunity to shape and mature agile practices across a scale-up business working directly with likeminded, talented professionals.

🙌 People-First Culture

We’re serious about our values—and seriously fun to work with. We create a workplace where everyone belongs, contributes and thrives. Including:

• Paid charity days
• Weekly Friday drinks and social events
• Support for women in Finance
• And we have snacks and drink fridges!

🏡 Hybrid Work Environment

Our Head Office is located in North Sydney. After completing your training and probation period, you’ll be eligible to work in a hybrid model, with three days per week in the office to support collaboration and work-life balance.

🎉 Birthday Leave

Employees are entitled to 1 day of birthday leave each year, to be taken on their birthday. If the birthday falls on a weekend or public holiday, the employee may take the birthday leave on the preceding Friday or the following Monday.

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At MVSI, we are redefining compliance, risk management, and innovation on a global scale. Our product is unique, and the UVP-ROI immense. With a presence across Australia, Europe, the US, and Asia, we operate in a fast-paced, high-growth environment where precision, accountability, and forward-thinking leadership drive everything we do. Our team thrives on setting new benchmarks, exceeding expectations, and delivering solutions that shape the future of the industry. If you’re looking for an opportunity to make a meaningful impact and grow with a company that moves fast and leads with purpose, MVSI is where you belong.

The formal title of the role is Sales Representative, and your new role is essential to expand our UK market share and drive revenue growth through new customer interactions and relationship management to bring new and renewable business.

No two days are ever the same! Being international, some out of hours is required, but we more than make up for that with flexible working arrangements.

‍

Your Role

Market domination! We’ve smashed the Australian market where we started, and through word of mouth we have a well-established client base globally, including the UK.

As Sales Representative / BDM, you will collaborate closely with all parts of the company, both in the UK and internationally. We are looking for a hunter with significant experience in SaaS, Fintech and complex ROI selling.

With growth comes opportunity, and we need people with ambition who can be hands on today and strategic tomorrow.

‍

Role Responsibilities

• Drive revenue growth by promoting and selling our SaaS products across the US and UK region, confidently articulating value propositions within the financial services landscape.
• Proactively generate new business opportunities through a combination of cold outreach and warm lead engagement, converting prospects into meetings (remote and in-person).
• Conduct market research to identify emerging opportunities and high-potential prospective clients.
• Develop and execute strategic sales plans aligned with company growth objectives, GP targets and KPI’s.
• Maintain deep product knowledge and stay informed on industry trends to effectively position solutions and address client needs in a competitive industry.
• Collaborate closely with our pre-sales teams to deliver tailored product demonstrations and presentations, showcasing our unique product in line with client needs.
• Manage the full sales lifecycle from initial engagement through to close, ensuring a seamless, timely and client-focused experience.
• Maintain accurate and up-to-date records of all sales activities within the CRM system, ensuring consistent follow-up and pipeline visibility.
• Prepare and negotiate sales proposals and contracts, while supporting post-sales engagement to foster long-term client relationships and retention.

‍

Who are we looking for?

• Proven experience in SaaS/B2B product sales (Essential)
• 2-5 years’ experience in selling complex Business Software and associated ROI in a New Business Development role or similar, carrying quarterly and annual quotas.
• Superior sales skills, such as; TAS, Solution Selling, MEDDIC and Challenger.
• A mentality that is all about the OTE, and the personal rewards and benefits that come with this.
• Demonstrable track record in building territory attack plans, we have a huge TAM, ready to go!
• Ability to work in a team autonomously and be able to self-motivate in a remote working environment reporting into a global CEO.
• Hold an existing network of clients with long-standing relationships and ability to quickly build up new ones.
• Excellent written, verbal and presentation skills.

‍

What’s in it for you?

💵 Opportunity to earn high, uncapped commission.

🌟 Career You Can Count On

Step into a high-demand industry with fast-track career progression.

🙌 People-First Culture

We’re serious about our values—and seriously fun to work with. From paid charity days and support for Women in Finance, we create a workplace where everyone belongs, contributes, and thrives.

‍

Next Steps

If this sounds like you, and you want a great career opportunity, we would love to hear from you. Ready for immediate start, please reach out to recruitment@mvsi.com and we will be in touch!

At MVSI we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

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MVSI TalentScreen is an Australian leader in pre-employment screening, supporting organisations of all sizes to build trust through accurate, reliable background checks.

We’re looking for a Pre-employment Screening Administrator to join our growing team.

In this role, you’ll be responsible for reviewing candidate information, conducting employment and reference checks and ensuring the accuracy of data our clients rely on to make hiring decisions.

This is an ideal role for someone who is detail-oriented, analytical and enjoys structured investigative work in a fast-paced, supportive environment.

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Role Responsibilities: 

• Conduct comprehensive screening and verification of candidate employment history, qualifications, licences and professional experience.
• Carry out behavioural reference checks, police clearances and other pre-employment compliance assessments in line with company and client requirements.
• Research, analyse and validate background information across multiple platforms and systems with a high level of accuracy and attention to detail.
• Maintain clear, professional and timely communication with candidates, clients, referees and internal stakeholders throughout the screening process.
• Coordinate and manage a high volume of checks while consistently meeting quality standards and turnaround timeframes.

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Who we’re looking for: 

• Excellent typing accuracy and data entry skills, with a typing speed of approximately 65 WPM or higher.
• A knack for research and a passion for digging deep.
• Strong written and verbal communication skills, with the ability to engage professionally with both candidates and internal stakeholders.
• Exceptional customer service, supported by a confident and professional telephone manner.
• Previous experience in background screening or verification is highly regarded, however full training will be provided to the successful candidate.

‍

What’s in it for you?

🌟 Career You Can Count On

Step into a high-demand industry and grab the opportunity to undergo structured training and ongoing development.

🙌 People-First Culture

We’re serious about our values—and seriously fun to work with. We create a workplace where everyone belongs, contributes and thrives. Including:

• Paid charity days
• Weekly Friday drinks and social events
• Support for women in Finance
• And we have snacks and drink fridges!

🏡 Hybrid Work Environment

Our Head Office is located in North Sydney. After completing your training and probation period, you’ll be eligible to work in a hybrid model, with three days per week in the office to support collaboration and work-life balance.

🎉 Birthday Leave

Employees are entitled to 1 day of birthday leave each year, to be taken on their birthday. If the birthday falls on a weekend or public holiday, the employee may take the birthday leave on the preceding Friday or the following Monday.

‍

At MVSI, the Customer Success Manager is responsible for leading a small team of Customer Support Specialists and ensuring an exceptional end-to-end customer experience. This role ensures clients remain satisfied, service standards are consistently high, and the support team feels supported, engaged and set up for success. We are looking for someone who understands the customer behind the ticket—going beyond what is written to identify the underlying need and broader context.

This role plays a critical role in powering MVSI’s customer journey, designing and improving the systems, processes, and data that guide customers from signed to activated, satisfied, and retained. Through proactive issue management, thoughtful operational design and strong collaboration across the business, this role transforms support interactions into long-term customer value.

If you enjoy building strong, collaborative teams, anticipating and resolving issues before they escalate, and helping capable individuals grow into exceptional professionals, this role offers a meaningful opportunity to make an impact at MVSI.

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About MVSI

MVSI provides mission critical business software to the financial services industry, primary in paying and being paid. Think merchant accounts, e-com, cross border, BNPL, embedded payments and more.

Our software is used by our clients globally, focusing on growing their business and boarding new clients seamlessly, in an industry where navigating compliance and legislative governance across multiple geographies has enormous complexities - even the most sophisticated companies can be challenged to maintain that compliance.

We solve that problem, and our client attrition rate of less than 1% per annum speaks volumes about the capability of our products, and the problems they solve.

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Role Requirements

• Team Leadership: Lead and mentor the helpdesk team by rolling up your sleeves, setting the standard for exceptional customer satisfaction in line with SLA’s and building a team culture where people feel supported and trusted.
• Own and manage customer support operations across chat, email, and phone channels, ensuring a consistent and high-quality customer experience.
• Design and implement ticketing, routing, and SLA frameworks to support efficient issue resolution and service excellence.
• Be the Escalation Point: Step in on complex or high-impact issues, working closely with technical teams to get them resolved promptly.
• Own Triage: Translate recurring support issues into actionable product insights, documentation, or scalable self-service resources.
• Training & Development: Coordinate ongoing training initiatives for the helpdesk team to maintain up-to date knowledge of the company’s products, industry trends and essential soft skills.
• Customer Support Strategy: Develop strategies for providing proactive and reactive support to an international customer base, addressing diverse time zones and needs.
• Monitor support performance metrics, identifying trends and opportunities for continuous improvement.

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Who we’re looking for

• Minimum of 3+ years proven experience leading a specialist support team in a client-facing, SaaS environment (Essential)
• A sharp ability to read between the lines and understand what the customer really needs, not just what is written in the ticket
• Familiarity with helpdesk technologies such as Freshdesk
• Relevant university degree and/or tertiary qualification (Preferred)
• Excellent written and verbal communication skills
• Calm decision making under pressure
• The confidence to lead and develop a team of support specialists so everyone can perform at their best.
• If you take satisfaction in bringing order to a chaotic ticket queue, making it calm, efficient and genuinely helpful for customers, you’ll fit right in here.

‍

What’s in it for you?

🌟 Career You Can Count On

Step into a high-demand industry with room to grow and grab the opportunity by managing a global team, leading specialists across the UK, Philippines and Australia.

🙌 People-First Culture

We’re serious about our values—and seriously fun to work with. From paid charity days and Friday drinks to support for Women in Finance, we create a workplace where everyone belongs, contributes, and thrives.

🏡 Hybrid Work Environment

Our Head Office is located in North Sydney. After completing your training and probation period, you’ll be eligible to work in a hybrid model, with three days per week in the office to support collaboration and work-life balance.

About MVSI

At MVSI, we are redefining compliance, risk management and innovation on a global scale. Our product is unique and the UVP-ROI immense. With a presence across Australia, Europe, the US and Asia, we operate in a fast-paced, high-growth environment where precision, accountability and forward-thinking leadership drive everything we do. Our team thrives on setting new benchmarks, exceeding expectations and delivering solutions that shape the future of the industry. If you’re looking for an opportunity to make a meaningful impact and grow with a company that moves fast and leads with purpose, MVSI is where you belong.

The formal title of the role is Sales Representative, and your role is essential to expand our UK market share and drive revenue growth through new customer interactions and relationship management to bring new and renewable business.

No two days are ever the same! Being international, some out of hours is required, but we more than make up for that with flexible working arrangements.

‍
Your Role

Market domination! We’ve smashed the Australian market where we started, and through word of mouth we have a well-established client base globally, including the UK.

As Sales Representative / BDM, you will collaborate closely with all parts of the company, both in the UK and internationally. We are looking for a hunter with significant experience in SaaS, Fintech and complex ROI selling.

With growth comes opportunity, and we need people with ambition who can be hands on today and strategic tomorrow.

‍

Role Responsibilities

• Drive revenue growth by promoting and selling our SaaS products across Europe confidently articulating value propositions within the financial services landscape.
• Proactively generate new business opportunities through a combination of cold outreach and warm lead engagement, converting prospects into meetings (remote and in-person).
• Conduct market research to identify emerging opportunities and high-potential prospective clients.
• Develop and execute strategic sales plans aligned with company growth objectives, GP targets and KPI’s.
• Maintain deep product knowledge and stay informed on industry trends to effectively position solutions and address client needs in a competitive industry.
• Collaborate closely with our pre-sales teams to deliver tailored product demonstrations and presentations, showcasing our unique product in line with client needs.
• Manage the full sales lifecycle from initial engagement through to close, ensuring a seamless, timely and client-focused experience.
• Maintain accurate and up-to-date records of all sales activities within the CRM system, ensuring consistent follow-up and pipeline visibility.
• Prepare and negotiate sales proposals and contracts, while supporting post-sales engagement to foster long-term client relationships and retention.

‍

Who are we looking for?

• Proven experience in SaaS/B2B product sales (Essential)
• 2-5 years’ experience in selling complex Business Software and associated ROI in a New Business Development role or similar, carrying quarterly and annual quotas.
• Superior sales skills, such as; TAS, Solution Selling, MEDDIC and Challenger.
• A mentality that is all about the OTE, and the personal rewards and benefits that come with this.
• Demonstrable track record in building territory attack plans, we have a huge TAM, ready to go!
• Ability to work in a team autonomously and be able to self-motivate in a remote working environment reporting into a global CEO.
• Hold an existing network of clients with long-standing relationships and ability to quickly build up new ones.
• Excellent written, verbal and presentation skills.

‍

What’s in it for you?

💵 Opportunity to earn high, uncapped commission.

🌟 Career You Can Count On

Step into a high-demand industry with fast-track career progression.

🙌 People-First Culture

We’re serious about our values—and seriously fun to work with. From paid charity days to support for Women in Finance, we create a workplace where everyone belongs, contributes, and thrives.

‍
Next Steps

If this sounds like you, and you want a great career opportunity, we would love to hear from you. Ready for immediate start, please reach out to recruitment@mvsi.com and we will be in touch!

At MVSI we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

About MVSI:

At MVSI, we are redefining compliance, risk management, and innovation on a global scale. With a presence across Australia, Europe, the US, and Asia, we operate in a fast-paced, high-growth environment where precision, accountability, and forward-thinking leadership drive everything we do. Our team thrives on setting new benchmarks, exceeding expectations, and delivering solutions that shape the future of the industry. If you’re looking for an opportunity to make a meaningful impact and grow with a company that moves fast and leads with purpose, MVSI is where you belong.

Due to the nature of the role we are only considering applicants who are based in Sydney and can attend the office.

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Job Description:

As a Software Developer at MVSI, you will be an integral part of our Engineering Team, contributing to the design, development, and delivery of our next-generation SaaS platform within the newly formed Product Delivery and Platform team. You will help build high-quality, secure, and scalable software solutions that deliver real value to our clients.

• Build and maintain systems that are fit for purpose, well-architected, and aligned with MVSI development best practices.
• Write clean, maintainable code with strong test coverage and a focus on scalable design.
• Ensure system reliability by contributing to security, performance, resilience, and cost efficiency.
• Develop features and improvements that are customer-focused and deliver measurable business outcomes.
• Learn and grow your technical skills by collaborating with senior engineers and adopting best engineering practices.
• Hands-on experience with CI/CD pipelines and automated deployment processes
• Work closely with stakeholders to understand requirements and translate them into actionable technical solutions.
• Contribute to a culture of continuous improvement, teamwork, and innovation.
• Participate in shared operational support and help maintain the reliability of our systems.

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Technical Skills:

• Minimum of 5 years in commercial TypeScript development.
• Minimum of 5 years’ experience total development experience.
• Extensive experience with the MERN stack, including MongoDB, Node.js, React.js, and Jest for unit testing.
• Proven expertise in decomposing monolithic applications into scalable, maintainable microservices, improving agility and performance.
• Skilled in building responsive, user-friendly interfaces with React, grounded in UX/CX principles to deliver intuitive and customer-centric designs.
• Deep proficiency in MongoDB and NoSQL databases, with a strong focus on performance tuning, indexing strategies, and efficient data modeling.
• Committed to secure coding practices, identifying vulnerabilities early, and implementing robust safeguards against potential threats.
• Adherence to best coding practices, emphasizing readability, modularity, and testability while fostering seamless team collaboration.
• Extensive experience in architecting and developing RESTful APIs, ensuring compliance with industry standards, security best practices, and seamless third-party integrations.
• Experience in leveraging AI tools to accelerate development workflows, automate repetitive tasks, and enhance code quality, productivity and innovation

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Personal Skills:

• Demonstrates a positive attitude with strong initiative, ownership, and accountability.
• Embraces a growth mindset—adaptable, open to feedback, and committed to continuous improvement.
• Actively seeks to understand business drivers, customer feedback, and user interactions to inform and enhance product development.
• A collaborative and open-minded communicator, skilled in managing stakeholder expectations.
• Dedicated to ongoing personal and technical development.
• Results-driven and customer-focused, with strong analytical and conceptual thinking, and a team-oriented approach.
• Enhances the capabilities of peers through effective mentorship and knowledge sharing.
• Supports the team in translating requirements into meaningful features that elevate the customer experience.
• Manages time effectively, contributes to resolving inefficiencies, and supports team productivity.
• Shares valuable insights and introduces tools or practices that encourage innovation and elevate team performance

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To apply, please contact our recruitment team: recruitment@mvsi.com