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Bao is a Content Marketer specialising in the payments and merchant onboarding industry, with expertise in merchant onboarding, risk management, regulatory compliance, merchant underwriting, and sales productivity. He creates high-value resources including articles, guides, webinars, and eBooks that help payment providers simplify compliance, strengthen risk controls, and streamline onboarding processes.
Guided by trust and transparency, Bao focuses on making complex subjects such as AML compliance and merchant onboarding clear, practical, and actionable. His work is supported by thorough research, collaboration with industry experts, and ongoing monitoring of regulatory updates to ensure accuracy and relevance.
Bao’s expertise lies in the practical side of merchant onboarding and payments, with emphasis on digital onboarding strategies, AML compliance, underwriting frameworks, and risk management practices. Through research-backed guidance, he enables payment providers to reduce fraud, meet regulatory requirements, and deliver smoother onboarding experiences.
Industry Leadership & Achievements
- Produced monthly merchant onboarding updates to inform and support payment providers
- Developed long-form guides, webinars, and eBooks in collaboration with industry experts
- Created research-backed resources referencing regulatory bodies and trusted publications
- Consistently provided content that simplifies compliance and risk management for practitioners
Areas of Expertise
- Digital onboarding strategies
- AML compliance
- Merchant underwriting frameworks
- Risk management practices
- Regulatory compliance and update
- Merchant onboarding best practices
- Content development including articles, guides, webinars, and eBooks
- Collaboration with industry experts
- Sales productivity and enablement
- Research-driven content strategy